Thank you for supporting our Brand! Before proceeding with your purchase, please read and agree to our Terms of Service. By placing an order, you legally agree to all of the points and policies made on this page.
You acknowledge that all sales are final, and no returns or exchanges will be accepted. We do give refunds if your product has not entered the production phase. We strive to deliver high-quality products, but in the unlikely event of a defect or damage during transit, please reach out to our customer support team, and we will be happy to assist you.
Please note that shipping times may vary depending on the product you have selected. We estimate that delivery will take between 2 to 5 weeks from the date of purchase. However, some items may be subject to longer shipping times due to factors beyond our control, such as customs clearance or unforeseen delays with our shipping partners. Rest assured, we will do our best to keep you informed of any potential delays and ensure a smooth delivery process.
False Chargebacks and Refund Policy:
At ditrix.co, we prioritize clear communication and customer satisfaction. To ensure a smooth process, we require all customers to contact us directly for refunds before initiating any chargebacks.
False Chargeback: If you are unsatisfied with your order or require a refund, please contact us at ditrixco@gmail.com before initiating a chargeback. Failure to do so will result in a false chargeback, which we reserve the right to dismiss and collect all the money withdrawn from us in order to fulfill your order as no contact has been made to us. By placing an order, you agree to communicate with us before taking any action through your financial institution.
Refund Eligibility: If your order has not entered the production phase, we will promptly process your refund upon receiving your request.
We believe that most issues can be resolved through open dialogue and will work diligently to address your concerns. By purchasing from ditrix.co, you agree to these policies.
We value your satisfaction and strive to provide the best customer experience possible. If you have any questions or concerns regarding your order, please don't hesitate to contact our support team at ditrixco@gmail.com. Your support is essential to us, and we look forward to providing you with exceptional products and service. Thank you for our support!
